Our return and refund policies are as follows
*for all products
We want you to be completely satisfied with your purchase from Broadway. If for any reason you are
not satisfied, we offer a straightforward return and refund policy.
Returns
You have 7 days from the date of purchase to initiate a return.
To be eligible for a return, items must be unused, unwashed, and in the same condition as received.
Please include the original tags and packaging with your return.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 to 7 business days.
Exchanges
If you need to exchange an item for a different size or color, please initiate a return, and then place a new order for the desired item.
Return shipping
Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective item.
How to initiate a return
Contact our customer service team at contact@broadwayclothing.in with your order number and details about the items you wish to return. We appreciate your trust in Broadway and strive to make your shopping experience enjoyable. If you have any questions or concerns, please don’t hesitate to contact us.